i3D.net major incidents
This shows a list of all major incidents
| Key | Date started | Title | Location | Status | Severity | Service | Customers impacted | Ticket link |
|---|---|---|---|---|---|---|---|---|
| ITSM-72005 | 2026-09-11 10:35:18 | IKS connectivity issues frmtl1 | Ashburn - usqas1, Atlanta - usatl1, Bucharest - robuh1, Chicago - uschi1, Dallas - usdal1, Dubai - aedxb1, Frankfurt - defra1, Hong Kong - hkhkg1, Johannesburg - zajnb1, Los Angeles - uslax1, Madrid - esmad1, Milan - itmil1, Montreal - camtr1, Montreal - camtr6, Montreal - casla1, Newark - usewr1, Paris - frmtl1, Rotterdam - nlrtm1, San Jose - usscz1, São Paulo - brcoa1, Shanghai - cnsgh1, Sofia - bgsof1, Stockholm - sesto2, Sydney - ausyd2, Tokyo - jptyo2 | Post-Incident Review | Moderate / Limited | IS-295 | 0 | |
| ITSM-67376 | 2026-07-23 15:24:50 | usdal3-rt001i RE rebooting | Dallas - usdal3 | Investigating | Significant / Large | Network | 6 | |
| ITSM-64321 | 2026-06-23 14:58:52 | IKS related errors, one.i3d.net and api.i3d.net are down | Paris - frmtl1 | Completed | Extensive / Widespread | IS-354 | 0 | |
| ITSM-57905 | 2026-04-28 09:23:54 | Multiple Services Down due to power maintenance NLRTM | Rotterdam - nlrtm1 | Completed | Significant / Large | IS-311 | 9 | |
| ITSM-56684 | 2026-04-17 09:51:34 | DDoS attack on DNS | Rotterdam - nlrtm1 | Completed | Significant / Large | IS-295 | 2 | |
| ITSM-56566 | 2026-04-16 08:21:12 | GLAD: Major impact on glad API. | Paris - frmtl1 | Completed | Extensive / Widespread | IS-351 | 7 | |
| ITSM-56255 | 2026-04-14 04:04:50 | Database Incident 04/14 | Rotterdam - nlrtm1 | Completed | Significant / Large | IS-354 | 1 | |
| ITSM-53250 | 2026-03-16 18:18:55 | Multiple systems down March 16th 2026 | Rotterdam - nlrtm1 | Completed | Significant / Large | IS-354 | 0 | |
| ITSM-52708 | 2026-03-11 15:28:30 | DDoS Network Outage Multi Region March 11-12 2026 | Chicago - uschi1, Los Angeles - uslax1, Milan - itmil1, Montreal - camtr1, Newark - usewr1, Phoenix - usphx1, Rotterdam - nlrtm1, Toronto - cator1 | Completed | Extensive / Widespread | IS-295 | 23 | |
| ITSM-52690 | 2026-03-11 13:41:03 | GLAD/Warden Incident 11-03-2026 | Ashburn - usqas1, Atlanta - usatl1, Bucharest - robuh1, Chicago - uschi1, Dallas - usdal1, Frankfurt - defra1, Hong Kong - hkhkg1, Johannesburg - zajnb1, Los Angeles - uslax1, Madrid - esmad1, Milan - itmil1, Montreal - camtr1, Montreal - camtr6, Montreal - casla1, Newark - usewr1, Paris - frpar1, Paris - frstd1, Paris - frmtl1, Rotterdam - nlrtm1, San Jose - usscz1, São Paulo - brcoa1, Shanghai - cnsgh1, Singapore - sgsin1, Stockholm - sesto2, Sydney - ausyd2, Tokyo - jptyo1 | Completed | Extensive / Widespread | IS-295 | 2 | |
| ITSM-51767 | 2026-03-03 20:46:31 | i3d.net DNS Issues | Rotterdam - nlrtm1 | Completed | Extensive / Widespread | IS-354 | 0 | |
| ITSM-49964 | 2026-02-11 19:44:48 | Lost redundancy with Heatpumps in SmartDC | Rotterdam - nlrtm1 | Completed | Significant / Large | IS-1847 | 0 | |
| ITSM-45706 | 2025-12-28 22:38:35 | Multi BGP Sessions Down/Flapping | Frankfurt - defra1, Rotterdam - nlrtm1, Shanghai - cnsgh1, Sofia - bgsof1, Tokyo - jptyo1 | Completed | Significant / Large | IS-295 | 1 | |
| ITSM-45426 | 2025-12-23 16:20:55 | Mass BGP's Down | Ashburn - usqas1, Bucharest - robuh1, Frankfurt - defra1, London - gblon1, Oslo - noosl1, Paris - frpar1, Paris - frstd1, Sofia - bgsof1, Stockholm - sesto1, Toronto - cator1, Warsaw - plwaw1 | Completed | Extensive / Widespread | IS-295 | 3 | |
| ITSM-45095 | 2025-12-19 13:02:47 | Infradb databases out of sync | Rotterdam - nlrtm1 | Completed | Extensive / Widespread | IS-682 | 0 | |
| ITSM-44865 | 2025-12-17 14:40:52 | TEST - PLEASE IGNORE | Rotterdam - nlrtm1 | Completed | Extensive / Widespread | IS-369 | 1 | |
| ITSM-44146 | 2025-12-11 10:10:05 | Awaiting RFO from Cirion | Major Incident | Connectivity issue in Sāo Paulo | São Paulo - brcoa1, São Paulo - brbri1 | Completed | Significant / Large | IS-295 | 0 |